Business Skills for Civil Society Organisations

Module 1: Introduction to business skills for civil society organisations
2 Lessons
Lesson 1 – Introduction to the course
Lesson 2 – Course objectives and structure
Module 2: Business mindsets
5 Lessons | 1 Quiz
Lesson 1 – What is a business mindset?
Lesson 2 – A growth mindset
Lesson 3 – A learning mindset
Lesson 4 – An investibility mindset
Lesson 5 – An empathy mindset
Module 2 QUIZ
Module 3: Client and membership management
8 Lessons | 1 Quiz
Lesson 1 – Identifying your organisation’s clients and members
Lesson 2 – Knowing your clients and members: Part 1
Lesson 3 – Knowing your clients and members: Part 2
Lesson 4 – Knowing your clients and members: Part 3
Lesson 5 – Engaging your clients and members
Lesson 6 – Client and membership engagement roles
Lesson 7 – Volunteerism
Lesson 8 – Reporting to your membership
Module 3 QUIZ
Module 4: Financial management
13 Lessons | 1 Quiz
Lesson 1 – Integrating business mindsets into financial management
Lesson 2 – Financial management key terms
Lesson 3 – Cash flow analysis
Lesson 4 – Electronic financial management systems
Lesson 5 – Establishing client fee for service: Part 1
Lesson 6 – Establishing client fee for service: Part 2
Lesson 7 – Establishing membership dues
Lesson 8 – Fees and dues collection
Lesson 9 – Fundraising
Lesson 10 – Cost management: Staffing
Lesson 11 – Cost management: Shared services, facilities, and equipment
Lesson 12 – Financial management roles
Lesson 13 – Start using business mindsets and skills today!
Module 4 QUIZ
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Lesson 2 – Course objectives and structure

Business Skills for Civil Society Organisations Module 1: Introduction to business skills for civil society organisations Lesson 2 – Course objectives and structure
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